Frequently Asked Questions

1. How do I know what size my dog ​​needs?

Each product listing includes a detailed size guide with instructions for measuring your dog correctly (neck, chest, and length). If you have any questions, please contact us and we'll help you choose the perfect size.

2. What materials do you use in your products?

Our products are made in Spain with high-quality materials, some sourced from Italy such as leather, as well as wool, organic cotton, suede, and nylon. Each piece combines functionality, durability, and style.

3. Are coats and sweaters comfortable for my dog?

Yes, all our products are designed to fit your dog's body without restricting movement. We choose soft, breathable fabrics that ensure their comfort at all times.

4. Are the coats waterproof?

For our coats, we choose waterproof fabrics that protect your dog on rainy days. They also have a soft, comfortable lining. The materials and composition are specified in each product description.

5. What advantages do Golden Cooper accessories have over others?

Our accessories are designed to last thanks to the high quality and dedication put into each product, combining aesthetics and functionality. They are also hand-detailed with premium materials, ensuring your dog's unique style goes hand in hand with their comfort and well-being.

6. What is the Golden Cooper IDtag and why do I need it?

The IDtag is a tag we give you when you create an account with us in the Golden Cooper Club . We personalize it with your dog's name and your contact information. It's ideal for ensuring that, if your dog gets lost, people can contact you and find him. And, of course, it features the signature Golden Cooper style.

7. Are collars and harnesses safe for my dog?

Yes, our collars and harnesses They are designed with durable materials and secure fasteners, and are of high quality. They are also adjustable to perfectly fit your dog.

8. How do I care for and clean coats and sweaters?

Most of our coats and sweaters are machine washable on gentle cycles or, preferably, hand washable. Leather accessories require cleaning with specific products to prolong their lifespan.

10. How long does shipping take and what guarantees do you offer?

Shipping to Spain takes between 48 and 72 hours, depending on product availability, which is indicated at checkout. We also offer a quality guarantee: if the product does not meet your expectations, you can return or exchange it according to our policies.

Do you have more questions? We're here to help. Write to us through our contact form and we'll be happy to assist you.